By President of Sales & Marketing, Tom Pinnock.
We are in the people business so it only stands to reason that the more people skills we have the better we’re going to do. So with that said, let’s take a look at some things that we need to master.
Listen to Understand
At the top of the list is listening. It has been my experience that the best listeners are always the best networkers. It’s really simple; listen to what people want and show them how Reliv can help them get it. As a rule of thumb, we probably all need to talk less and listen more.
Act with Integrity
Another fundamental that is essential is integrity. It’s important that we act with honesty and never hype or exaggerate the products or the opportunity. Reliv was built on integrity, honesty and always doing the right thing. If we say we’re going to do something, then let’s do it. Have that kind of reputation and people will follow you anywhere.
Let’s be honest: To be successful in any business it’s critical to have a great work ethic. It’s not talent, good looks or IQ that will take you to the top. You must commit to working hard if you want to succeed. Indeed, if you treat Reliv like a business and work hard, then there is no limit to what you can accomplish. It’s an easy business when you work hard, but a tough business if you don’t. And never forget: if you love what you do you’ll shake the world to pieces and it will feel like you’re not working at all.
Be positive. Nothing in Reliv or in life is more important than having a good attitude. Stay away from “stinking thinking” and know that whether you think you can or think you can’t, you’re right. Squash those snipers in your mind who tell you that you can’t do it and instead fill your mind and social calendar with encouraging thoughts and people. Embrace the knowledge that if so many others have done it, so can you.
Tolerance for others is essential in the people business. Remember, Reliv is for everyone so that means you will have folks in your organisation who don’t agree with your political or religious views. Stay away from topics that divide and instead focus on the ones that bring us together. In Reliv, that means wellness, entrepreneurship and feeding the hungry. We can all agree on these important issues.
Lead by Example
Finally, always lead by example. Nothing rings more hollow than someone telling you to do something that they won’t do themselves. The speed of the leader is always the speed of the pack. If you want people in your organisation to sponsor Distributors and customers, you need to be sponsoring distributors and customers. If you expect your downline to attend conferences and win trips, you need to be doing the same.
So there you have it. Be a great listener, always be honest, don’t be afraid of hard work, be positive, embrace differences and lead by example. Do these things and we’ll see you at the top!
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